For the last several years my office used another service for our web site. To me it was always clunky and less than fun to work with. For several months I had looked at several options for changing service but always was disappointed with the pricing or user interface. I recently received an email from Mark at Online Church Solutions. On a whim I clicked on the link. Boy, I'm glad I did!
We may be small, but we like to think customer service isn’t dead. Hey, we’ve been there, stuck on the other end of the phone or waiting days on end for a simple email answer. When you contact us for help, we want to help you as quickly as two people can. If we receive your email or voice message in the business morning, our target is to respond to you by that afternoon, and vice versa during our normal weekday hours*.
What support you get:
(Click on the Plus next to each feature to reveal more information)
*In the case of server outage (meaning websites are unavailable) outside of our normal work schedule, we are contacted electronically 24/7 and would work to make sure the issue is resolved as quickly as possible.